DISTINCTIVENESS
GUARANTEE AT THE BEST PRICE
Viajes El Corte Inglés is realistic about the circumstances and changes happening in the world and mainly in the business trip sector. Offering the best value for money to our customers is a factor that we already consider to be standard
WHY WE ARE DIFFERENT
ACCOUNT MANAGER
The account manager will analyse the account thoroughly and will guide the company by outlining a joint path to meet common objectives.
RELATIONS WITH MAIN SUPPLIERS
The current position of Viajes El Corte Inglés as the leading business travel agency creates unique relationships with suppliers that make it possible to ensure the best conditions and deals for our customers.
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SUPPLIERS
Department dedicated to the administrative management of third party services
ADMINISTRATIVE MANAGER
For billing control, incident management, credit card reconciliation, etc.
STRATEGIC OFFICES
The only agency with offices at airports, stations and key spots to provide support for its travellers.
OWN TRAINING DEPARTMENT
In 2018, Viajes El Corte Inglés, imparted 754 in-person courses(569 events) and online courses (185 events) to keep the staff´s knowledge up-to-date and develop their skills in order to meet the needs of our coustomers.
During this year the emphasis has been placed on training in the unification of word processes that guarantee the maintenance and improvemen of quality indicators in the service provided
WE SEEK TO SATISFY YOUR NEEDS
Viajes El Corte Inglés continues to evolve and transform with the changing times in order to satisfy its customers to the highest degree possible through unbeatable service
QUALITY IN SERVICE IS AN ESSENTIAL ELEMENT OF OUR DNA
UPCOMING PROJECTS
How can we improve the application of our travel policy?
How can we improve our connection with travellers via mobile?
How can we integrate requests from all suppliers into a single environment?
GAMIFICATION
AD-HOC MOBILE TECHNOLOGY
END-TO-END INTEGRATION